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Terms of service

Last updated April 22, 2026

Acceptance

By accessing zenipay.ca or the ZeniPay Agents platform, you agree to these terms. If you operate the platform on behalf of a company, you represent that you have authority to bind that company.

The Service

ZeniPay Agents provides banking infrastructure for AI agents, including virtual card issuance, multi-currency treasury management, expense categorization, approval workflows, fraud detection, and SOC2-grade audit exports. Features available to a given account depend on the signed order form.

Customer responsibilities

  • Keep your API keys and session credentials confidential.
  • Only load the platform with funds you have the authority to move.
  • Comply with applicable laws (AML/KYC, sanctions, export controls) in your jurisdiction.
  • Supervise autonomous agents that transact on your behalf. You are responsible for the policies attached to each agent.

Fees

Usage is metered and billed monthly per the schedule in your order form or per the published pricing at zenipay.ca/pricing. We notify you at least 30 days before any fee change.

Service availability

We target 99.99% uptime on production APIs. Scheduled maintenance windows are announced in advance. Service credits on enterprise plans are described in the order form.

Confidentiality

Both parties will protect confidential information disclosed under the relationship. Audit evidence exports you generate belong to your company; we do not retain the generated NDJSON payload beyond delivery.

Limitation of liability

To the maximum extent permitted by applicable law, neither party will be liable for indirect, consequential, or special damages. Our total liability is capped at the fees paid in the 12 months preceding the event giving rise to the claim.

Termination

Either party may terminate for material breach on 30 days’ notice, or immediately if required by law. On termination we provide a final audit export covering the full account history at your request.

Governing law

Québec (Canada) law governs, without regard to conflict-of-laws principles. Exclusive jurisdiction lies with the courts of Montréal.

See also: Privacy notice · Security posture